Repeat Prescriptions

Repeat Prescriptions are Medications which appear on the Reverse of your Prescription which your doctor would like you to continue on a regular basis.

Please allow up to Three Working Days for a Prescription Request

Remember: Medication reviews are due Every 6 Months, please book in a review with our Clinical Pharmacist on time to prevent delays in medication authorisation.

How to request a Repeat Prescription

Repeat prescriptions may be ordered in several ways:

Order your prescription Online


If you do not have an online services account or would like to request medications that are not on your repeat prescription, please email your requests to:

All email requests must include your Full Name, Date of Birth, Nominated Pharmacy, Full Details of Requested Items (Name,Dosage,Quantity etc.)

Nominated Pharmacy

(For vulnerable patients only) Pharmacy can request your Repeat Prescription on your behalf by email to

Unfortunately we are unable to take prescription requests over the phone as mistakes are
more likely due to:
• Confusion with drug name pronunciation
• Errors made when writing out the request

It is your responsibility to ensure that your repeat medication is ordered in plenty of time. so please allow up to 2 working days for routine repeat prescription requests.

If you have run out of ’emergency medication’ which includes anti-epileptic medication, insulin, inhalers and adrenaline pens for anaphylaxis please let us know as soon as possible. You may need a Telephone Consultation with the GP Clinical Pharmacist or a Doctor

If you run out of medication outside of our opening hours, please call 111 from your phone, who will be able to assist you

If you normally take regular repeat medication please book an appointment with a Health Care Assistant before you need to request more medication. When you attend your appointment please bring with you a copy of your repeat prescription slip from your previous GP or a list of your medication and the packaging. It can take a week or two for your records to be delivered to us from your previous GP surgery

Please allow up to 2 working days for a prescription request to be processed

Please book a Telephone Consultation with the GP Clinical Pharmacist to request medication that is not on your repeat list but may be needed on an ad-hoc basis e.g. hay-fever medication.

If you have an on-going problem and would like another prescription of a medication previously prescribed to you by a doctor but not on your repeat list you should also book a Telephone Consultation with the GP Clinical Pharmacist

Written requests for non-repeat medication may take more than 2 working days to process as the doctor may wish to speak with you